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Home/ Privacy Policy
Data and privacy

Privacy Policy and data protection

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter, GDPR), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (hereinafter, LOPDGDD), DKZ 2000 S.L. guarantees the protection and confidentiality of the personal data provided to us by our clients, users and visitors, in accordance with the regulations in force on data protection.

The data provided will be processed on the terms set out in the GDPR. In this regard, DKZ 2000 S.L. has adopted the necessary technical and organisational measures to guarantee the security of personal data and to prevent, as far as possible, its loss, misuse, alteration, unauthorised access or improper processing.

However, the user should be aware that security measures on the Internet are not absolutely impregnable.

Data controller

Name: DKZ 2000 S.L.
Registered address: Calle Clavel, nº 8, 2º A, 30100 Murcia, Spain
Tax ID (C.I.F.): B75786657
Contact: hola@dkzstudio.es

Purpose of processing

The data provided by our clients, users and/or visitors through the DKZ 2000 S.L. website, as well as any data that may be provided directly to our staff, will be processed for the following purposes:

  • Managing and responding to enquiries, requests for information or quotes made by users.
  • Providing the services contracted by our clients.
  • Managing the business and contractual relationship with our clients.
  • Managing the communications necessary in relation to the services requested.
  • Dealing with requests, incidents, complaints or any other matter raised by the user.
  • Complying with any applicable legal obligations.
  • Where consent has been given, sending commercial communications relating to our services, news or activities.

DKZ 2000 S.L. will not create user profiles for purposes incompatible with those set out in this Privacy Policy.

Lawful basis for processing

The legal bases that allow DKZ 2000 S.L. to process personal data may be the following:

  1. Contractual relationship: where processing is necessary for the provision of a contracted service or for the application of pre-contractual measures requested by the data subject.
  2. Legitimate interest: to deal with certain enquiries, manage complaints, prevent fraudulent use, improve our services and manage the collection of amounts owed, always respecting the rights and freedoms of the user.
  3. Consent: where the user has expressly given their consent through the mechanisms made available on the Website, for example, to receive commercial communications or for certain features that require such consent.
  4. Compliance with legal obligations: where processing is necessary to comply with obligations established by applicable legislation.

The user may withdraw their consent at any time, without this affecting the lawfulness of processing carried out on the basis of consent prior to its withdrawal.

Recipients

Generally speaking, DKZ 2000 S.L. will not disclose users' personal data to third parties, except where there is a legal obligation to do so, where it is necessary for the provision of a service requested by the user, or where the user has given their consent.

The data may be disclosed to public authorities, official bodies, courts and tribunals or other entities where there is a legal obligation to do so.

DKZ 2000 S.L. may also use service providers acting as data processors, such as technology providers, web hosting services, management tools, email services, analytics platforms, marketing services or providers required for the provision of the contracted services. These providers will only access the data necessary to provide the corresponding services and will be subject to the data protection obligations established by applicable regulations.

International transfers

Where any of the providers or services used by DKZ 2000 S.L. involve an international transfer of data outside the European Economic Area, such transfer will be carried out in accordance with the guarantees and requirements established by the regulations in force on data protection.

In particular, mechanisms recognised by applicable legislation may be used, such as adequacy decisions, standard contractual clauses or other legally valid guarantees.

Data retention

Personal data will be kept for as long as necessary to fulfil the purposes for which it was collected.

When determining the retention period, DKZ 2000 S.L. will take into account applicable legal and contractual obligations, the nature of the data processed, the purposes of processing and any risks associated with it.

Once the relationship with the user or client has ended, the data may be kept duly restricted for the periods necessary to address any legal liabilities arising from the processing or from the relationship maintained. Once these periods have elapsed, the data will be deleted or anonymised in accordance with applicable regulations.

Security

DKZ 2000 S.L. employs reasonable and appropriate technical and organisational measures to protect personal data against loss, destruction, accidental or unlawful alteration, unauthorised access, improper processing or disclosure.

Access to personal data is restricted to those persons, collaborators and providers who need to access it to carry out their duties or provide the corresponding services.

However, no system for storing or transmitting information over the Internet can guarantee absolute security.

Your rights

The user may exercise, on the terms established by current regulations, the following rights:

  1. Right of access: to find out what personal data we are processing and to obtain information about that processing.
  2. Right of rectification: to request the correction of any personal data that is inaccurate or incomplete.
  3. Right of erasure: to request the deletion of your personal data where the legally established requirements are met.
  4. Right to restriction of processing: to request the restriction of the processing of your data in certain circumstances provided for by the regulations.
  5. Right to object: to object to the processing of your personal data in certain circumstances, particularly where processing is based on a legitimate interest.
  6. Right to data portability: to receive the personal data you have provided in a structured, commonly used, machine-readable format, where applicable.
  7. Right to withdraw consent: to withdraw, at any time, consent previously given for certain processing.

To exercise any of these rights, the user may contact DKZ 2000 S.L. using the contact details given in this Privacy Policy, stating the right they wish to exercise and, where necessary, providing documentation to verify their identity.

The exercise of these rights is free of charge, unless requests are manifestly unfounded or excessive, in which case the conditions provided for by current regulations may apply.

Protection of rights

Should the user consider that their data protection rights have not been adequately addressed, they may lodge a complaint with the Spanish Data Protection Agency (AEPD), through its electronic office.

Updates

DKZ 2000 S.L. reserves the right to amend this Privacy Policy to adapt it to legislative, case-law or technical changes, or to changes in the services offered through the Website. Users are advised to review this Privacy Policy periodically to be aware of any amendments.

Last updated: August 2026.
DKZ 2000 S.L. · Tax ID (C.I.F.) B75786657 · Calle Clavel, nº 8, 2º A, 30100 Murcia, Spain

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